You are using an outdated browser. For a faster, safer browsing experience, upgrade for free today.

Frequently Asked Questions

We offer a wide range of logistics services, including:
  • Domestic & International Shipping (air, sea, and land)
  • Warehousing & Distribution
  • Customs Clearance
  • Freight Forwarding
  • Supply Chain Management
  • Last-Mile Delivery
  • Packaging & Handling
  • Track & Trace Services
If you have specific needs, feel free to get in touch, and we can create a customized solution for you.
You can track your shipment in real time using our online tracking system on our website or through the tracking number provided. Alternatively, you can reach out to our customer service team for updates.
To get a shipping quote, please provide us with the following details:
  • Pickup and delivery locations
  • Type and weight of the goods
  • Preferred shipping method (air, sea, road)
  • Any special handling or customs requirements
You can request a quote through our website or contact our sales team directly for assistance.
Yes, we provide international shipping services to most countries. We handle all customs paperwork and ensure compliance with international regulations to get your goods to their destination smoothly.
Delivery time depends on the destination, shipping method, and the nature of the goods. Domestic deliveries usually take between 1-7 business days, while international shipments can take anywhere from 3 to 30 days. Please consult with us for a more accurate estimate based on your shipment.
In the event of a delay or lost shipment, please contact our customer service team immediately. We will work with you to locate your shipment, resolve the issue, and provide any necessary compensation according to our policy.
Yes, we offer shipment insurance to protect your goods in case of loss, damage, or theft during transit. Insurance coverage options vary depending on the value and nature of your goods. Please let us know if you'd like to add insurance to your shipment.
Yes, there are restrictions on certain hazardous, perishable, and illegal items. Please contact us for clarification on whether your goods can be shipped.